How to recognize them: Typically nurses, they make you clean your own blood off the floor in your hospital room after you’ve had major surgery. They toss your baby around with little regards to her lack of neck control while taking a blood sample. They squabble with other nurses in front of you about having to take a lunch break. They don’t smile. They have no sense of humor and generally lack patience with you for needing their services in the first place.
Frequently heard saying: “Can you bend over and wipe that up? I’ll hold the garbage can open for you. Yes, I know it hurts, sweetie. Oh, you missed a drop over by your foot.”
“The angrier your baby gets, the easier it will be for the blood to come out. That’s it. Keep screaming!”
“You need to take your lunch break now! Look at what you’ve done to her arm putting that IV in! We’re going to have to call the lab in to get the blood sample. Look at all this blood that you got all over the place. Hopefully, the patient will be able to clean this up before the anesthesiologist gets here and paralyzes her.”
“How dare you take three steps into the hallway to hand your husband a book to read to your screaming toddler! This is a nazi death camp, er, I mean, waiting room! You can’t leave while holding a number! You must give it back now and go to the end of the line. We’re currently serving #67. I know you were #82 and will not be called for a long time. But now you must take #120 instead.”
“Do you realize your doctor’s instructions say that this needs to be done in the morning? Are you aware that it is now 11:40 AM? I hope we’re not too late!”
Why they bug: Some people love what they do for work and other people go into a field for the sake of job security. There is always a need for healthcare professionals and jobs can be somewhat easy to find compared to other fields. But if you’re an asshole, you really shouldn’t work with people, let alone in a field where the client’s emotions and stress levels run high. Not to mention, you are in a position where one mistake can cause someone a great deal of physical pain. I should not have to clean my own blood off the floor after major surgery. I should not audibly gasp when a professional picks up my four day old baby and positions it on a table to draw blood. I’m worried enough as it is having to watch her writhe around in pain as you squeeze blood from her heel. And the whole bleeding more when she is upset is simply not true. Another phlebotomist was able to prick her heel and get a sample just fine without even waking her and several others did the same without making her cry. You just suck at your job. If eating a fucking sandwich is going to put you in a better mind frame for sticking sharp needles and IVs in me, then by all means, go eat. I’m not going anywhere. If I need to tend to my toddler, (who my husband removed from your crowded waiting room because she is not feeling well and afraid of the people in the room in wheelchairs, thereby saving all the other patients from having to endure the meltdown of all meltdowns), give me five fucking seconds to hand my husband the book and the snacks that I found in my purse that might calm her down long enough so that I don’t have to hear her crying in the hallway while I wait my turn. AND, 11:40 AM is still morning, you stupid fucking cunt! You see, when both the big hand and the little hand are on the 12, then it is noon and anything after that is AFTERnoon. Jesus Christ! Where did you get your degree? And I would have been in your office earlier but there’s a long line in your waiting room and I almost lost my turn.
Their retort: The healthcare field is very stressful. We have to shut down some of our compassion or we will lose our shit and go crazy.
My response: I’m not buying it. If you can’t deal, get a different job. There are plenty of other healthcare workers who are more stressed out and sleep deprived who handle their jobs wonderfully. To those folks, the ones who were kind, caring and compassionate, I thank you.
Friday, July 16, 2010
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